Provherbs Privacy Policy

Last Updated: [02.02.2025]

Welcome to ProvHerbs (“we,” “our,” “us”). Your privacy matters to us, and we are committed to protecting your personal information while providing you with clean, faith-centered, and high-quality herbal products for wellness and longevity. This Privacy Policy explains how we collect, use, and share your information when you visit and make purchases from www.provherbs.com (the “Site”). By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.

Information We Collect

A. Personal Information

When you interact with ProvHerbs, we collect personally identifiable information, including but not limited to:

Contact Information: Name, email address, mailing address, and phone number.
Payment Information: Credit/debit card details and billing information (processed securely via Shopify, PayPal, and other trusted payment providers—we never store payment details).
Account Information: If you create an account, we collect login credentials and order history.
Order Information: Purchase history, product preferences, and shipping details.
Communications: Any emails, messages, or inquiries sent to us.

B. Non-Personal Information

We also collect non-personal information that does not directly identify you, such as:

Browser type, device type, and operating system.
IP address and general geolocation.
Website analytics (pages visited, time spent on pages, interaction with products).
Preferences regarding natural wellness, herbal medicine, and holistic health (based on product interactions).

This information helps us improve your experience, ensuring that ProvHerbs continues to provide faith-driven, science-backed herbal wellness solutions.

2. How We Use Your Information

We use the collected information to:
✅ Fulfill Orders & Process Payments: Ensure seamless order fulfillment, delivery tracking, and payment security.
✅ Provide Customer Support: Answer inquiries and offer guidance on herbal wellness, tinctures, and medicinal remedies.
✅ Enhance Your Experience: Offer personalized product recommendations based on your interest in longevity, vitality, and holistic health.
✅ Communicate With You: Send updates about orders, promotions, and content related to herbal wisdom and faith-based healing.
✅ Improve Our Business & Formulations: Analyze data to refine our offerings, ensuring that ProvHerbs continues to revolutionize how people define healthcare.
✅ Legal Compliance & Fraud Prevention: Detect and prevent fraudulent activities or violations of our Terms of Service.

We do not sell, trade, or rent your personal data.

3. How We Share Your Information

We only share your information in the following ways:

🔹 With Trusted Third-Party Service Providers: These include Shopify (for eCommerce hosting), Stripe & PayPal (for secure payment processing), and shipping carriers.
🔹 For Marketing & Analytics: We use tools like Google Analytics and email marketing services to enhance our offerings—but you can opt out anytime.
🔹 Legal Compliance: If required by law, we may disclose your information to authorities.
🔹 Business Transfers: If ProvHerbs undergoes a business transition (e.g., merger or sale), your data may be transferred.

We ensure that any third parties who access your data uphold the same standard of security and integrity as we do.

4. Cookies & Tracking Technologies

ProvHerbs uses cookies, web beacons, and similar technologies to:
✔ Enhance your shopping experience.
✔ Recognize returning customers for faster checkout.
✔ Track product interests to improve formulations and offer better wellness solutions.

You can disable cookies in your browser settings, though this may impact functionality.

5. Data Security & Protection

We take security seriously. Your information is protected with:
🔒 SSL encryption for secure transactions.
🔒 Firewall and malware protection on our Site.
🔒 Restricted access to your personal data within our team.

While we take extensive precautions, no online transaction is 100% secure—please exercise caution when sharing personal data online.

6. Data Retention

We keep your Personal Information:

As long as necessary to fulfill orders, provide customer support, and comply with legal obligations.
If you create an account, we retain your data until you request deletion.
If you subscribe to marketing emails, we retain your data until you opt out.

When no longer needed, your information is securely deleted or anonymized.

7. Your Rights & Choices

Depending on your location, you may have the right to:
✔ Access & Correct Information: Review and update your data.
✔ Request Deletion: Ask us to erase your personal information.
✔ Opt Out of Marketing: Unsubscribe from emails anytime.
✔ Restrict Data Processing: Limit how we use your data.
✔ Download Your Data: Request a copy of your data.

To exercise these rights, email us at [Your Contact Email] with your request.

8. Faith-Based & Wellness Content

ProvHerbs is a faith-driven herbal medicine company, which means we occasionally share content related to holistic healing, Christian wellness, and natural remedies inspired by biblical wisdom.
✔ We do not use your personal data for religious targeting.
✔ We respect all beliefs and focus on natural healing as a universal practice.
✔ We aim to bring people to Christ through wellness, but we do not collect or process religious affiliation data.

9. Third-Party Links

Our Site may contain links to educational resources, herbal studies, and faith-based wellness blogs. These third-party sites operate independently, and we are not responsible for their privacy practices.

We recommend reviewing their policies before sharing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect new laws, better security practices, or improvements in our herbal wellness offerings.

When we make changes, we will:
✔ Update the "Last Updated" date at the top.
✔ Notify users of significant updates via email or website banner.

We encourage you to review this page regularly.

11. Contact Us

If you have any questions about this Privacy Policy or how ProvHerbs handles your data, please contact us:

ProvHerbs
[Your Business Address]
Email: [Your Contact Email]
Phone: [Your Contact Phone Number]

Final Note:

By using our Site, you acknowledge, understand, and agree to this Privacy Policy.

Thank you for trusting ProvHerbs with your wellness journey!

This Privacy Policy ensures compliance with Shopify’s data handling policies and integrates ProvHerbs' unique mission of blending herbal medicine, faith, and wellness. Feel free to adjust sections to match any evolving business needs. Let me know if you want further refinements!